What do you do when the customer is always right?
June 8th, 2007“The customer is always right.” Who hasn’t heard that? And when coming out of the customer’s mouth, isn’t that a euphemism for “my way, or the highway?”
Speculating that’s the case, I tried to think of conditions generally accompanying customers who insist they’re right 100% of the time, but could only come up with one…unprofitability.
When a smart trader suffers a small loss on a position, what do they do? They get rid of it before it turns into a big loss.
Should an unprofitable customer be any different?
UPDATE: It seems that Sprint understands this concept.
Posted in Office |
Tags: customers, profitability |
Share
|
Sphere |
No responses »
