It seems Verizon has been a bit aggressive with its spam filters. In fact, they are tweaked so tightly that a lot of small businesses and legitimate consumers are finding their email bouncing like beach balls.
So in come the lawyers, and out come the details.
I suspect this is going to be an interesting fight. On one hand, you have Verizon customers with a potentially legitimate complaint, and on the other you have Verizon’s need (in fact, responsibility) to stop spam from hitting the inbox. Add the fact that Verizon’s customer service department is less than friendly, and you have a receipe for a great drama.
Ethan Preston has delved a little deeper in to the Verizon issue, with some legal analysis of the class action lawsuit. Check it out.