What do you do when the customer is always right?

“The customer is always right.” Who hasn’t heard that? And when coming out of the customer’s mouth, isn’t that a euphemism for “my way, or the highway?”

Speculating that’s the case, I tried to think of conditions generally accompanying customers who insist they’re right 100% of the time, but could only come up with one…unprofitability.

When a smart trader suffers a small loss on a position, what do they do? They get rid of it before it turns into a big loss.

Should an unprofitable customer be any different?

UPDATE: It seems that Sprint understands this concept.

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