“The customer is always right.” Who hasn’t heard that? And when coming out of the customer’s mouth, isn’t that a euphemism for “my way, or the highway?”
Speculating that’s the case, I tried to think of conditions generally accompanying customers who insist they’re right 100% of the time, but could only come up with one…unprofitability.
When a smart trader suffers a small loss on a position, what do they do? They get rid of it before it turns into a big loss.
Should an unprofitable customer be any different?
UPDATE: It seems that Sprint understands this concept.