The brand promise of Apple

“Big blogger” gets upset that Apple is all talk, and no social interaction.

I think the bigger issue is that quality control is beginning to suffer. I never thought I would have a problem with an Apple laptop, but I’ve had plenty since the last upgrade (including two repair calls and finally a complete replacement). After owning four separate issue-free Dells over as many years (happily upgrading to the latest and greatest each time) prior to making the OS X switch, one finally came that was DOA. Dell began its slide soon thereafter.

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