A new report from Royal Pingdom reveals that Twitter unsurprisingly led social networks in downtime for the first four months of 2008 with a total of 37 hours and 16 minutes. The good news is that even with all that downtime, that’s still a 98.72% uptime percentage for the first third of the year — which isn’t terrible. Can we really complain about a free service thats “only” up nearly 99% of the time?
No, you can’t.
Folks will use any and all outliers (i.e. a world without twittering Steve Job’s keynote is like a world without bread and water) to justify the need for 100% uptime, even though whatever downtime they do experience will probably never exceed the (self-proclaimed) utility garnered from using the service, and even though just two years ago Twitter’s downtime was roughly 100%.
I don’t even use the service, but I still find the whining extraordinarily unjustified.